Privacy Policy

Last updated: 7 April 2026.

Welcome to AUS96 (referred to in this Privacy Policy as “AUS96,” “we,” “our,” or “us”). Protecting your privacy and safeguarding your personal information is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access our website at aus96-australia.com (the “Website”), create an account, or participate in our gaming services and promotions.

By registering an account or using the Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services.

1. Our Commitment to Privacy

AUS96 is committed to complying with the Privacy Act 1988 (Cth) (Australia), the Australian Privacy Principles (APPs), and, where applicable, the General Data Protection Regulation (GDPR) for users located in the European Economic Area. We take reasonable steps to ensure your information is handled securely, transparently, and in accordance with all relevant privacy and data protection laws.

2. Information We Collect

We collect various types of personal and non-personal information to provide you with a smooth, secure, and tailored gaming experience.

2.1. Personal Information

When you create an account, deposit funds, or contact support, we may collect the following personal data:

Full name, date of birth, and residential.
Email address and contact.
Payment details (e.g, POLi, PayID, BPAY, Neosurf, Visa/Mastercard, cryptocurrency wallets).
Verification documents (e.g, driver’s licence, passport, or utility bill).
Gaming activity and transaction.
Communication preference and correspondence.

2.2. Non-Personal Information

We also collect technical and behavioural data such as:

Device and browser information (IP address, operating system, browser type, screen resolution).
Log data and website navigation.
Cookies, web beacons, and analytics tags.
Geolocation data (approximate region or city level).

2.3. Sensitive Information

Sensitive data (such as proof of income or identity verification records) is only collected when legally required — for example, as part of anti-money laundering (AML) or responsible gambling checks.

3. How We Use Your Information

We use your personal information for a range of legitimate business and legal purposes, including to:

Create and manage your AUS96.
Verify your identity and age.
Process deposits, withdrawals, and.
Provide gaming and betting services (including pokies, sports betting, and live casino).
Fulfil contractual obligations (e.g, payment processing and customer communications).
Conduct AML and “Know Your Customer” (KYC).
Personalise promotions, bonuses, and offers (e.g, free spins, cashback).
Detect and prevent fraud, misconduct, or unlawful.
Send important updates about security, policy changes, or system.
Respond to your customer service.
Comply with regulatory obligations imposed by the Australian Communications and Media Authority (ACMA) or relevant gaming.

4. Legal Basis for Processing (GDPR and APP Compliance)

Depending on your location and the nature of your interaction with us, we may process your data based on:

Consent: For direct marketing and promotional communications.
Contract performance: To provide gaming, betting, and payment services.
Legal obligation: To comply with AML, KYC, and taxation laws.
Legitimate interests: To analyse trends, improve our platform, and enhance your experience, provided it does not override your privacy rights.

You may withdraw your consent at any time by contacting us at [email protected].

5. Data Retention

AUS96 retains your personal data for as long as necessary to:

Provide you with requested services;.
Comply with legal, accounting, or reporting obligations;.
Resolve disputes and enforce agreements.

Inactive accounts and corresponding data may be retained for up to five (5) years as required under Australian financial and AML/CTF obligations. Afterwards, information is securely deleted or anonymised.

6. Disclosure of Information

We will never sell your personal data. However, we may share information with trusted third parties in the following instances:

Service providers: Payment processors, verification agencies, marketing partners, and data storage providers.
Regulators and authorities: ACMA or other lawful Australian authorities when required by law.
Business partners: For co-branded promotions or technical integration (e.g, payment gateway providers).
Legal purposes: If necessary to protect AUS96’s rights, investigate fraud, or comply with a valid legal process.

Where data is shared internationally, we take steps to ensure compliance with applicable privacy frameworks and ensure overseas recipients apply equivalent privacy protections.

7. Payment Information and Security

All transactions at AUS96 are conducted in Australian dollars (AUD) using secure, industry-standard payment methods, including POLi, PayID, BPAY, Neosurf, Visa/Mastercard, and cryptocurrency wallets.

We use advanced SSL (Secure Socket Layer) encryption and PCI DSS-compliant systems to protect payment details. AUS96 does not directly store full credit card information; these details are handled securely by our verified payment processors.

8. Cookies and Tracking Technologies

Cookies are small files stored on your device to enhance your user experience. We use:

Essential cookies to enable basic site functionality.
Performance cookies to improve speed and usability.
Advertising cookies to deliver targeted offers, such as free spin bonuses or deposit match promotions.

You can manage or disable cookies via your browser settings, though doing so may affect the Website’s functionality.

9. Marketing and Communication Preferences

We may send promotional emails or SMS messages about upcoming offers, pokies tournaments, betting specials, or exclusive bonuses. You can manage your preferences by:

Clicking the “unsubscribe” link in our emails;.
Adjusting settings in your account; or.
Contacting [email protected].

You will continue to receive essential service communications such as account updates or transactional confirmations.

10. Responsible Gambling and Data Use

AUS96 promotes responsible gambling. If you choose to self-exclude or set betting limits, your preferences will be stored securely and applied across our systems to support your choice.

We may share limited data with responsible gambling organisations (e.g, Gambling Help Online, hotline 1800 858 858) when legally required or explicitly requested by you.

11. Your Privacy Rights (Australian and International Users)

Depending on your jurisdiction, you may have the right to:

Access personal data held about you.
Request correction or deletion of your data.
Restrict or object to specific.
Withdraw consent for marketing.
Lodge a complaint with your local privacy.

To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before responding to your request.

Australian users can also submit privacy complaints to the Office of the Australian Information Commissioner (OAIC) at www if you’re dissatisfied with our handling of your request.

12. Protecting Minors

AUS96 strictly prohibits access to anyone under 18 years of age. We use age verification systems to prevent minors from registering or engaging in any gambling activity.

If we become aware that a minor has supplied personal data, we will promptly delete the information and terminate the account.

13. Data Security Measures

We implement robust technical and organisational measures to protect your personal data from:

Unauthorised access, alteration, or.
Accidental loss or.
Cyberattacks or.

These measures include firewalls, two-factor authentication (2FA), regular security audits, and encryption technologies. Staff who handle personal data receive mandatory data protection training.

14. Cross-Border Data Transfers

Your personal data may be stored or processed outside Australia, including in the European Union, the United Kingdom, or other jurisdictions where our partners operate. When transferring data internationally, we ensure appropriate safeguards, including:

Standard Contractual Clauses (for EEA transfers).
Contractual confidentiality.
Secure data transmission.

15. Links to Third-Party Websites

The AUS96 Website may include links to third-party platforms or payment processors. We are not responsible for the privacy practices or content of these external sites. Always read the privacy policy of any linked website before providing personal data.

16. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our operations. Any material changes will be announced via website notification or email.

The “Last Updated” date at the top of this page indicates the latest version. Continued use of our services after such changes constitutes acceptance of the revised terms.

17. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or the way we handle your data, contact us via:

Email: [email protected].

Website: aus96-australia.com (Contact Us form).

Business Hours: Monday to Friday, 9:00 am – 6:00 pm AEST.

We aim to respond to all verified privacy inquiries within 30 days.

18. Complaints and Dispute Resolution

If you believe that we have mishandled your personal information, please notify us immediately at the above contact. We will investigate your complaint and attempt to resolve it promptly.

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC):

Office of the Australian Information Commissioner (OAIC).

GPO Box 5218, Sydney NSW 2001.

Website: www.

19. Summary of Key Points for Punters

Data Handling: Your info is protected under Australian privacy law and processed only for legitimate purposes.
Payments: We use encrypted systems for hassle-free PayID, POLi, or crypto transactions in AUD.
Transparency: You can view, correct, or delete your data anytime.
Responsible Gambling: Support is available via Gambling Help Online (1800 858 858).
Local Support: Our Aussie support team is on hand every arvo to help with questions, withdrawals, or verification checks.

At AUS96, we’re committed to providing a safe, fair, and ripper gaming environment while respecting your privacy every step of the way.

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