Responsible Gambling

At Aus96, we believe that gambling should be a form of entertainment — an exciting way to enjoy your leisure time. However, we also recognize that for some, gambling can stop being fun and start causing harm. Your wellbeing is our absolute priority. We are fully committed to providing a safe, transparent, and supportive environment where you can stay in control of your play.

If you ever feel that your gambling is becoming a concern, or if you simply want to manage your habits more effectively, we are here to help. This page outlines the tools, resources, and support systems available to you.

Staying in Control

Maintaining a healthy relationship with gambling means making informed decisions. Before you play, we encourage you to consider the following:

  • Set a Budget: Only gamble with money you can afford to lose. Never treat gambling as a way to make money or recover losses.
  • Time Management: Set a strict limit on how much time you spend on our platform. Use alarms or reminders to ensure you step away regularly.
  • Don't Chase Losses: Trying to win back what you have lost often leads to larger losses. Accepting a loss and moving on is a sign of a responsible player.
  • Balance Your Life: Gambling should never interfere with your work, your relationships, or your physical health. If it does, it is time to take a break.
  • Avoid Playing Under the Influence: Avoid gambling when you are feeling stressed, upset, or under the influence of alcohol or substances, as these factors can impair your judgment.

Our Responsible Gambling Tools

We offer several built-in features to help you manage your activity on Aus96. We encourage you to use these tools proactively.

Deposit Limits

You can set daily, weekly, or monthly limits on how much money you can deposit into your account. This is one of the most effective ways to ensure your spending remains within your budget. These limits are set by you, for you.

Activity Statements

We provide clear, accessible monthly activity statements. These reports detail your wins, losses, and total deposits, giving you an accurate, bird's-eye view of your playing habits. Regularly reviewing these statements can help you stay aware of your financial involvement.

Cooling-Off Periods

If you feel that you need a short break from gambling, you can initiate a cooling-off period. During this time, you will be unable to access your account or participate in any games. This is a great way to "reset" and step back if you feel overwhelmed.

Self-Exclusion

If you have decided that you need a longer break or that gambling is no longer for you, we offer a self-exclusion facility. This allows you to block your account for a set period or permanently. Once you have self-excluded, we will do our utmost to ensure you do not receive promotional material and that you cannot access our services.

National Support and Protection

In Australia, you are never alone. There are extensive, free, and confidential services dedicated to supporting people affected by gambling, whether it is your own gambling or someone else's.

BetStop – The National Self-Exclusion Register

BetStop is the Australian Government’s national register. It allows you to voluntarily exclude yourself from all licensed Australian interactive wagering services in a single step. Registering with BetStop is free, private, and can be done online at any time.

National Gambling Helpline

If you or a loved one is struggling, professional help is available 24 hours a day, 7 days a week.

  • National Gambling Helpline: Call 1800 858 858 for free, confidential support, crisis counseling, and referrals to local services across Australia.
  • Gambling Help Online: Visit the official Gambling Help Online website to access live chat counseling, email support, and a range of self-help tools designed to help you regain control.

Additional Support Services

  • Lifeline: If you are feeling overwhelmed and need someone to talk to, call 13 11 14. They provide 24/7 crisis support and suicide prevention services.
  • 13 YARN: For Aboriginal and Torres Strait Islander people who need a confidential, culturally safe space to talk, you can reach out to 13 YARN by calling 13 92 76.
  • Financial Counseling: If your gambling is impacting your finances, debt, or bills, you can be referred to a specialized gambling financial counselor by calling the National Gambling Helpline (1800 858 858).

Protecting Minors

At Aus96, we operate under strict Australian regulations. Gambling by anyone under the age of 18 is illegal. We implement rigorous identity verification procedures to ensure that no minors can access our platform.

If you share a computer or mobile device with someone under the age of 18, we strongly recommend that you:

  • Keep your login details and password secure.
  • Do not save passwords on browsers.
  • Use parental control software to restrict access to gambling websites.

How to Recognize a Problem

It is not always easy to notice when gambling becomes a problem. Ask yourself the following questions:

  1. Do you gamble to escape problems or negative feelings?
  2. Have you ever lied to family or friends about how much you gamble?
  3. Do you find yourself thinking about gambling constantly?
  4. Has gambling caused you to miss work or family commitments?
  5. Do you feel irritable or restless when you try to cut down?
  6. Are you borrowing money or selling items to fund your gambling?

If you answered "yes" to any of these questions, it may be time to seek help. Professional counselors are trained to listen without judgment. They understand the challenges you are facing and can provide the guidance you need to make positive changes.

Our Commitment to You

We take our responsibility to the Australian community very seriously. Our team is trained to identify signs of gambling harm and to provide information and support whenever needed. We are committed to complying with all relevant state and federal regulations, including the prohibition of credit for gambling and the provision of clear, consistent messaging regarding responsible play.

Gambling should be a choice, not a compulsion. If you find that the choice is becoming harder to make, please use the tools provided on our site or reach out to the national support services listed above. We are here to support your journey back to balance.